Amazon Q Business
Operated by Amazon
Quick Facts
- User-Agent:
- amazon-QBusiness
- Category:
- AI & LLM Bots
- Operator:
- Amazon
- Safety:
- Safe
- Blocking Impact:
- Low - No SEO ranking impact
- SEO Impact Score:
- 2/10
- Official docs:
- None published by Amazon
Reported, not operator documented
Amazon has not published a crawler page that names amazon-QBusiness. It is listed here on our own evidence. Verified by AI Crawler Check: 35 of the 5,583 valid robots.txt files in the Tranco top 10,000 carry a rule for amazon-QBusiness, so site owners treat it as a real crawler name (how we measure this). That proves the spelling is in use, not who sends it. Amazon Q Business web connector token.
What that means for you: the amazon-QBusiness rule on this page is the best available spelling, but Amazon has made no statement of purpose, crawl rate or robots.txt compliance. Treat a amazon-QBusiness request in your logs as a clue, not proof of who sent it, and add a firewall rule if that traffic matters to you. If the operator publishes documentation, this profile moves to Official docs.
What is Amazon Q Business?
Amazon Q Business is an AI search-index crawler operated by Amazon. It collects and indexes web content so it can be surfaced as citations or answers inside Amazon's AI search experience. Allowing Amazon Q Business can increase your visibility in AI-powered search results, which is why most sites choose to permit it.
Amazon Q Business is an AI search-index crawler operated by Amazon. It collects and indexes web content so it can be surfaced as citations or answers inside Amazon's AI search experience. Allowing Amazon Q Business can increase your visibility in AI-powered search results, which is why most sites choose to permit it.
Amazon Q Business uses the user-agent token amazon-QBusiness. You can control it via robots.txt, meta tags (noai), or the emerging llms.txt standard. Robots.txt is voluntary; for hard enforcement, combine it with server-level IP blocking.
What happens if you block Amazon Q Business?
User-agent / Disallow: / without any SEO penalty.Want to see whether Amazon Q Business actually visits you? Read how do I monitor AI bot traffic to my website?
How to block Amazon Q Business with robots.txt
<code>User-agent: amazon-QBusiness</code> - Matching is case-insensitive. Robots.txt is fetched from the root of each subdomain separately.
Is Amazon Q Business safe to allow?
What does Amazon Q Business do?
Understanding Amazon Q Business's purpose helps you decide whether to allow or block it.
- Indexes web pages for AI-powered search answers
- Surfaces your content as citations inside AI search results
- Builds a knowledge index used to answer user questions
- Allowing it can increase visibility in AI search
- robots.txt behaviour not documented by the operator
Amazon Q Business in context
Amazon Q Business is a retrieval crawler that feeds AI search answers operated by Amazon. In plain terms, it builds a search or answer index. Our database files it under AI and LLM crawlers and ranks it Tier 3, mid-priority crawlers with a clear purpose but a smaller audience. 15 of the 104 AI and LLM crawlers in our database share this tier.
Its safety rating is safe and its blocking impact is low. So the decision about Amazon Q Business rests on what you want from Amazon, not on its behaviour. How we rate safety and impact.
How site owners treat Amazon Q Business
In our own scan of the Tranco top 10,000 (5,583 valid robots.txt files), 35 files (0.6%) name amazon-QBusiness in a User-agent line. That shows site owners treat the token as a real crawler worth a rule. It does not, on its own, prove who operates it.
Does it follow robots.txt?
Amazon Q Business's operator does not clearly document how it treats robots.txt. Write the Amazon Q Business rule anyway, then confirm in your logs that its requests stop.
Amazon crawlers and close alternatives
Amazon Q Business is one of 8 Amazon crawlers in our database. A User-agent: amazon-QBusiness group controls Amazon Q Business only; the other Amazon tokens below need their own lines.
amazon-QBusiness: this crawler (Tier 3)Amazon Kendra: Amazon Kendra, harvests pages for a dataset or data product (Tier 6)Amazonbot: Amazon Nova AI, collects pages to train AI models (Tier 2)AmazonBuyForMe: Amazon Buy For Me, fetches a page when a person asks an assistant or app to open it (Tier 2)Amzn-SearchBot: Amzn-SearchBot, builds a search or answer index (Tier 3)Amzn-User: Amazon User Agent, fetches a page when a person asks an assistant or app to open it (Tier 2)bedrockbot: AWS Bedrock Bot, collects pages to train AI models (Tier 2)NovaAct: Amazon Nova Act, harvests pages for a dataset or data product (Tier 2)
To give Amazon Q Business the same answer as its siblings, stack User-agent: amazon-QBusiness with their lines above one set of rules; to treat Amazon Q Business differently, give it its own group.
Other AI and LLM crawlers that do the same job (builds a search or answer index) include AddSearchBot from AddSearch, AIWebIndex from Lyrenth, atlassian-bot from Atlassian, AzureAI-SearchBot from Microsoft, Cloudflare-AI-Search from Cloudflare, Cloudflare-AutoRAG from Cloudflare. Deciding about Amazon Q Business is usually a decision about the whole group, so check how your file treats these too.
We first recorded amazon-QBusiness on September 22, 2026. We could not find a page where Amazon names it, so treat the token as reported rather than documented.
Which rule Amazon Q Business actually follows
Amazon Q Business reads exactly one group in robots.txt, the most specific one that names amazon-QBusiness, and never combines rules across groups. This short file shows the trap:
User-agent: *
Disallow: /private/
User-agent: amazon-QBusiness
Disallow: /drafts/
- Find the group. Amazon Q Business looks for a group naming
amazon-QBusiness. One exists, so it ignoresUser-agent: *completely. - Apply only that group. It is refused
/drafts/and nothing else. - The surprise.
/private/is open to Amazon Q Business, because that rule lives in the*group it no longer reads. To keep it out of both, repeatDisallow: /private/inside its own group.
Test yourself: does a rule under User-agent: * apply to Amazon Q Business if the file also has a User-agent: amazon-QBusiness group?
No. Once a group names it, Amazon Q Business reads only that group. Put every rule you want it to follow inside its own group.
Test yourself: will blocking Amazon Q Business remove your pages from AI answers?
Often, yes. Amazon Q Business is a retrieval crawler that feeds AI search answers, so pages it cannot fetch can drop out of the answers or results it supports.
Test yourself: is User-agent: amazon-qbusiness the same as User-agent: amazon-QBusiness?
Yes. RFC 9309 makes user-agent matching case-insensitive. Paths are a different story: Disallow: /Blog/ does not block /blog/.
Should you allow Amazon Q Business? Decide by situation
| If you are... | Recommended setting |
|---|---|
| You publish content and want AI answers to cite it | Allow it. Amazon Q Business fetches pages for answers, so blocking it can remove you from them. |
| You license content and want to stop AI training | Blocking it does not stop training, because Amazon Q Business is a retrieval crawler that feeds AI search answers. Block the operator's training crawler instead. |
| You run an online shop | Allow it on product and category pages, which are the pages shoppers ask assistants about. |
| Your server is under load from bots | Rate-limit before blocking. It is rated safe in our database. |
Check Amazon Q Business on your own site
- Open
/robots.txton your domain and search foramazon-QBusiness. If it is not named, it followsUser-agent: *. - List the
Disallowlines in the group Amazon Q Business follows and test your key URLs against them; the longest match wins, andAllowwins a tie. - Look beyond the file. A firewall or bot manager can refuse Amazon Q Business even when robots.txt allows it, and that never shows in the file.
- Run our AI visibility checker to see how Amazon Q Business and every other crawler we track are treated in one pass, including firewall refusals.
Common mistakes with Amazon Q Business
The errors we see most often with Amazon Q Business in the files and firewalls we test:
- Blocking Amazon Q Business while trying to stop AI training. Retrieval crawlers fetch pages so answers can cite them; blocking it can remove you from those answers without affecting training.
- Letting a firewall or bot-fight mode refuse Amazon Q Business while robots.txt allows it. The file looks right, but the crawler still gets a 403 or a challenge page.
- Forgetting that once a
User-agent: amazon-QBusinessgroup exists, Amazon Q Business ignores every rule underUser-agent: *.
All three hide inside a file that looks correct, so check Amazon Q Business from outside after every change.
Spotting Amazon Q Business in your logs
robots.txt says what Amazon Q Business may do; your access logs show what it actually did.
Count requests
On a server with standard Nginx or Apache logs, this counts matching requests per day (adjust the log path for your host):
grep -iE "amazon-QBusiness" /var/log/nginx/access.log \
| awk '{print $4}' | cut -d: -f1 | sort | uniq -c
And this shows which paths it requested most, which is the quickest way to see whether your Disallow lines are being respected:
grep -iE "amazon-QBusiness" /var/log/nginx/access.log \
| awk '{print $7}' | sort | uniq -c | sort -rn | head -20
Check the requests are genuine
Anyone can send the Amazon Q Business user-agent, so confirm the source before acting on a match:
amazon-QBusiness: we hold no published IP list, so use reverse DNS where the operator documents a hostname and treat an unverifiable Amazon Q Business request with caution.
Frequently Asked Questions
What user-agent string does Amazon Q Business use?
amazon-QBusiness. Evidence that the spelling is in real use comes from our own robots.txt study: 35 of the 5,583 valid robots.txt files in the Tranco top 10,000 name it (fetched October 20, 2026), not from Amazon, which has not published crawler documentation naming it. Use it in robots.txt as the best available match, and treat a request carrying it as a clue rather than proof of who sent it.Is Amazon Q Business safe?
Will blocking Amazon Q Business hurt my SEO?
User-agent / Disallow: / without any SEO penalty.How do I block Amazon Q Business in robots.txt?
/robots.txt file:User-agent: amazon-QBusiness Disallow: /
This instructs Amazon Q Business not to crawl any path on your site. To block only specific sections, replace / with the path (e.g.,
Disallow: /blog/).Does Amazon Q Business respect robots.txt?
amazon-QBusiness will stop a client that chooses to honour it; for enforcement, add a firewall or CDN rule as well.How do I verify if Amazon Q Business is crawling my site?
amazon-QBusiness (for example grep -i "amazon-QBusiness" /var/log/nginx/access.log). Because the operator publishes no IP ranges or reverse-DNS pattern, a match shows that something used the name, not that Amazon sent it.