Keenable user fetch
Operated by Keenable
Quick Facts
- User-Agent:
- Keenable-User
- Category:
- AI & LLM Bots
- Operator:
- Keenable
- Safety:
- Safe
- Blocking Impact:
- Low - No effect on Google or Bing rankings
- SEO Impact Score:
- 1/10
- Official docs:
- app.keenable.ai
Confirmed by the operator
Keenable names Keenable-User on its own documentation page, linked above. The token, purpose and robots.txt behaviour on this profile come from that page, re-checked on October 19, 2026.
What is Keenable user fetch?
Keenable-User fetches one page when a person, or an agent acting for one, asks for it. Keenable says it does not crawl the web automatically.
It identifies itself with the token Keenable-User. Keenable documents it at app.keenable.ai.
What happens if you block Keenable user fetch?
Want to see whether Keenable user fetch actually visits you? Read how do I monitor AI bot traffic to my website?
How to block Keenable user fetch with robots.txt
<code>User-agent: Keenable-User</code> - Matching is case-insensitive. Robots.txt is fetched from the root of each subdomain separately.
Is Keenable user fetch safe to allow?
What does Keenable user fetch do?
From Keenable's own documentation.
- Keenable-User fetches one page when a person, or an agent acting for one, asks for it.
- Blocking it stops Keenable fetching your pages on request. No effect on Google or Bing.
Keenable user fetch in context
Keenable user fetch is a user-triggered agent operated by Keenable. In plain terms, it fetches a page when a person asks an assistant or app to open it. Our database files it under AI and LLM crawlers and ranks it Tier 3, mid-priority crawlers with a clear purpose but a smaller audience. 15 of the 104 AI and LLM crawlers in our database share this tier.
Its safety rating is safe and its blocking impact is low. So the decision about Keenable user fetch rests on what you want from Keenable, not on its behaviour. How we rate safety and impact.
How site owners treat Keenable user fetch
Our robots.txt study of the Tranco top 10,000 did not track Keenable-User as a named token, so we do not publish an adoption figure for it. If you run a large site, your own logs are the best evidence of how often it visits.
Does it follow robots.txt?
Keenable user fetch's operator says it follows robots.txt, so a correctly written Keenable user fetch group is enough to control it.
Keenable crawlers and close alternatives
Keenable user fetch is one of 2 Keenable crawlers in our database. A User-agent: Keenable-User group controls Keenable user fetch only; the other Keenable tokens below need their own lines.
Keenable-User: this crawler (Tier 3)KeenableBot: Keenable Search, builds a search or answer index (Tier 2)
To give Keenable user fetch the same answer as its siblings, stack User-agent: Keenable-User with their lines above one set of rules; to treat Keenable user fetch differently, give it its own group.
Other AI and LLM crawlers that do the same job (fetches a page when a person asks an assistant or app to open it) include ChatGPT Agent from OpenAI, ChatGPT Operator from OpenAI, ChatGPT-User from OpenAI, ChatGPT-User/2.0 from OpenAI, Claude-SearchBot from Anthropic, Claude-User from Anthropic. Deciding about Keenable user fetch is usually a decision about the whole group, so check how your file treats these too.
We first recorded Keenable-User on October 19, 2026. Keenable documents it on app.keenable.ai, and we recheck that page before each release.
Which rule Keenable user fetch actually follows
Keenable user fetch reads exactly one group in robots.txt, the most specific one that names Keenable-User, and never combines rules across groups. This short file shows the trap:
User-agent: *
Disallow: /private/
User-agent: Keenable-User
Disallow: /drafts/
- Find the group. Keenable user fetch looks for a group naming
Keenable-User. One exists, so it ignoresUser-agent: *completely. - Apply only that group. It is refused
/drafts/and nothing else. - The surprise.
/private/is open to Keenable user fetch, because that rule lives in the*group it no longer reads. To keep it out of both, repeatDisallow: /private/inside its own group.
Test yourself: does a rule under User-agent: * apply to Keenable user fetch if the file also has a User-agent: Keenable-User group?
No. Once a group names it, Keenable user fetch reads only that group. Put every rule you want it to follow inside its own group.
Related: how AI engines choose their sources
Test yourself: will blocking Keenable user fetch remove your pages from AI answers?
Often, yes. Keenable user fetch is a user-triggered agent, so pages it cannot fetch can drop out of the answers or results it supports.
Test yourself: is User-agent: keenable-user the same as User-agent: Keenable-User?
Yes. RFC 9309 makes user-agent matching case-insensitive. Paths are a different story: Disallow: /Blog/ does not block /blog/.
Should you allow Keenable user fetch? Decide by situation
| If you are... | Recommended setting |
|---|---|
| You publish content and want AI answers to cite it | Allow it. Keenable user fetch fetches pages for answers, so blocking it can remove you from them. |
| You license content and want to stop AI training | Blocking it does not stop training, because Keenable user fetch is a user-triggered agent. Block the operator's training crawler instead. |
| You run an online shop | Allow it on product and category pages, which are the pages shoppers ask assistants about. |
| Your server is under load from bots | Rate-limit before blocking. It is rated safe in our database. |
Check Keenable user fetch on your own site
- Open
/robots.txton your domain and search forKeenable-User. If it is not named, it followsUser-agent: *. - List the
Disallowlines in the group Keenable user fetch follows and test your key URLs against them; the longest match wins, andAllowwins a tie. - Look beyond the file. A firewall or bot manager can refuse Keenable user fetch even when robots.txt allows it, and that never shows in the file.
- Run our crawler access checker to see how Keenable user fetch and every other crawler we track are treated in one pass, including firewall refusals.
Common mistakes with Keenable user fetch
The errors we see most often with Keenable user fetch in the files and firewalls we test:
- Assuming a robots.txt rule will stop Keenable user fetch. User-triggered fetches act for a person, and some operators say robots.txt may not apply to them. Check the operator's statement above.
- Blocking Keenable user fetch as if it were a bulk crawler. It fetches one page because a person asked; blocking it means that person's assistant cannot read your page.
- Counting Keenable user fetch visits as crawl volume. Each request maps to a real user question, which makes the paths it requests a useful signal of what people ask about you.
All three hide inside a file that looks correct, so check Keenable user fetch from outside after every change.
Spotting Keenable user fetch in your logs
robots.txt says what Keenable user fetch may do; your access logs show what it actually did.
Count requests
On a server with standard Nginx or Apache logs, this counts matching requests per day (adjust the log path for your host):
grep -iE "Keenable-User" /var/log/nginx/access.log \
| awk '{print $4}' | cut -d: -f1 | sort | uniq -c
And this shows which paths it requested most, which is the quickest way to see whether your Disallow lines are being respected:
grep -iE "Keenable-User" /var/log/nginx/access.log \
| awk '{print $7}' | sort | uniq -c | sort -rn | head -20
Check the requests are genuine
Anyone can send the Keenable user fetch user-agent, so confirm the source before acting on a match:
Keenable-User: compare each address with the ranges atapp.keenable.ai/bot/keenable-user.json. A request claiming to be Keenable user fetch from outside them is not genuine.
Frequently Asked Questions
What is the official user-agent string for Keenable user fetch?
Keenable-User. Use this exact string in robots.txt, Nginx, Apache, or Cloudflare firewall rules to target this bot. Matching in robots.txt is case-insensitive. Keenable publishes the IP addresses for Keenable-User at app.keenable.ai/bot/keenable-user.json. A request that names Keenable-User from another address is not from Keenable.Is Keenable user fetch safe?
Will blocking Keenable user fetch hurt my SEO?
How do I block Keenable user fetch in robots.txt?
/robots.txt file:User-agent: Keenable-User Disallow: /
This instructs Keenable user fetch not to crawl any path on your site. To block only specific sections, replace / with the path (e.g.,
Disallow: /blog/).Does Keenable user fetch respect robots.txt?
How do I verify if Keenable user fetch is crawling my site?
Keenable-User (case-insensitive: grep -i "Keenable-User" /var/log/nginx/access.log). Filter by user-agent in your log analytics tool (GoAccess, AWStats, etc.).