Using AI Crawler Check for client work

A repeatable audit workflow, and how to present the findings.

5 min read

Most agency value here is in two things: finding the problem quickly across many sites, and explaining it in terms a client acts on. The tooling covers the first; this page covers both.

A repeatable audit workflow

  1. Batch the portfolio first

    Put every client domain through the batch checker, up to 20 at a time, and export the CSV. This surfaces which sites have a real problem so you are not scanning one at a time.

  2. Triage on Tier 1, not on score

    Sort by whether Tier 1 retrieval crawlers are blocked. A site scoring in the 70s with clean Tier 1 access is in better shape than one scoring in the 80s that blocks a retrieval crawler. The score is a summary; Tier 1 is the consequence.

  3. Separate deliberate from accidental

    Some clients genuinely chose to block model training, and that decision should be respected rather than "fixed". What you are hunting for is the accidental blocks: usually a copied snippet that took out retrieval crawlers too.

  4. Run the full report on the problem sites

    For each site that needs work, run the individual check and use the recommendations as the fix list. They arrive with copy-paste code, ordered by impact.

  5. Export white-label and attach the evidence

    PDF and Excel exports carry your company name. Include the before state, because the value you are showing is the delta.

  6. Re-run after the client deploys

    The scan reads the live site, so a re-run is your proof the change shipped. That second report is usually the most persuasive artefact in the engagement.

Explaining it to a client

The framing that lands is the distinction between training and retrieval, because it separates a values question from a mistake:

The sentence that usually works

Blocking AI from training on your content is a business decision, and a defensible one. Blocking AI from citing you is almost always an accident, and it costs you the exact traffic you were trying to win. They look nearly identical in a robots.txt file, which is why it happens so often.

Two other points tend to matter to clients:

  • This is not a rankings problem. A site can rank well and still be absent from AI answers. If they are judging you on rankings alone, this is invisible to both of you.
  • A firewall can cause it. Bot-management settings block crawlers before robots.txt is consulted, so the fix sometimes belongs to whoever administers the CDN, not the marketing team.

Who builds this

AI Crawler Check is built by Horatos.ai, an AI-native growth marketing agency in Singapore. The tool exists because we needed it for client work and the available options only covered a fraction of the crawler landscape.

Common questions

Can I put my own company name on the reports?
Yes. PDF and Excel exports support white-labelling, so you can hand a client a report carrying your branding.
How many client sites can I audit at once?
The batch checker takes up to 20 URLs per run and exports CSV. Larger portfolios go through in successive batches.
Is it really free for commercial client work?
Yes. The tools are free with no sign-up, including for paid client engagements.
What should I check first on a new client site?
Whether Tier 1 retrieval crawlers are allowed. That single row explains most cases of a site being absent from AI answers, and it is faster to check than anything else in the report.
A client deliberately blocks AI. Is that wrong?
No. Opting out of model training is a legitimate position, particularly for publishers and licensed content. The distinction worth raising is whether they also meant to opt out of being cited, because those are usually conflated by accident.

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